FREQUENTLY ASKED QUESTIONS (FAQs)
Our products are completely safe! Tru Floss Picks are made of FDA approved CORN plastic. 65 – 35
Bristles: Castor Bean Oil
Floss: Silk
(FLOSS PICKS ONLY)Water, Sorbitol, Glycerin, Xylitol, Calcium Carbonate, Hydrated Silica, Tea Tree Oil, Stevia, Glycerin, Xanthan Gum, Betaine, Peppermint Essential Oil
The picks include nylon disposable string.
The disposable picks are for single use. Once you clean you teeth, replace your used pick with a fresh one and send the used ones to us for recycling.
For $39.99 sign up fee and a $19.99 monthly auto deduction, you will receive (1) one device (30) picks and a monthly supply of (15) pre-filled cartridges.
We provide one device per subscription service. You can purchase an additional device from our shop page.
Go to the replacement parts tab and reorder.
Yes. You may return your device. If you purchased a subscription the $39.99 one-time sign up fee is nonrefundable.
If for some reason you are unsatisfied with your purchase, send an email to info@truflosstechnology.com and we’ll be more than happy to assist you.
You will have the option to enter a promo code during checkout. (JOIN EMAIL LIST)
Please send an email to info@truflosstechnology.com with your new address details. Or go to account and make change.
Yes. Send an email request to info@truflosstechnology.com. Or go to online account and make change
Refer to instructions that you will receive at signup or see the step-by-step instruction on our home page.
Send an email request to info@truflosstechnology.com
Use the tracking number that you will receive on the confirmation page and in your confirmation email.
Go to online account and make adjustments.